How do I resync my Genie remote?

Answered by James Kissner

To resync your Genie remote, whether it’s for your Genie, Genie Mini, or Wireless Genie Mini, follow these simple steps:

1. Point the remote at your Genie device: Make sure you are within range of your Genie device and aim the remote directly at it. This will ensure a strong signal for the syncing process.

2. Press and hold MUTE and ENTER: On your remote control, simultaneously press and hold down the MUTE and ENTER buttons. You may need to use a bit of force to press and hold both buttons at the same time.

3. Wait for the screen display: After holding down the MUTE and ENTER buttons, you should see a message on your screen that says “Applying IR/RF Setup.” This indicates that the syncing process has started.

4. Release the buttons: Once you see the “Applying IR/RF Setup” message, you can release the MUTE and ENTER buttons on your remote. The remote will continue the syncing process on its own.

5. Wait for the remote to sync: Give the remote some time to complete the syncing process. This typically takes a few seconds, but sometimes it can take a bit longer. Be patient and avoid pressing any other buttons during this time.

6. Test the remote: Once the syncing process is complete, test your remote by pressing various buttons to ensure that it is functioning properly. Make sure the commands are being received by your Genie device and that everything is working as expected.

By following these steps, you should be able to successfully resync your Genie remote. If you encounter any issues or the remote still doesn’t work after syncing, you may need to troubleshoot further or contact your service provider for assistance.

It’s worth mentioning that personal experiences can vary, and while these steps have been designed to be as universal as possible, there may be some variations depending on your specific remote model or software version. If you have any doubts or questions, referring to the user manual or reaching out to customer support can provide you with more specific guidance.

In summary, to resync your Genie remote, point it at your Genie device, press and hold MUTE and ENTER, wait for the screen display, release the buttons, wait for the remote to sync, and test its functionality.