How do I reset my Sonos?

Answered by Willian Lymon

To reset your Sonos device, such as the Sonos Move, you can follow these steps:

1. Take Move off of the charging base: Make sure the Move is not connected to any power source. Carefully lift the Move off of the charging base.

2. Hold the power button: Locate the power button on the Move. Press and hold the power button for at least 5 seconds, or until the status light on the device turns off. This will initiate the reset process.

3. Wait for 10 seconds: After you have pressed and held the power button, wait for about 10 seconds. This brief pause allows the device to complete the reset procedure.

4. Power on or place Move back onto the charging base: To turn on the Move, simply press the power button again. Alternatively, you can place the Move back onto its charging base, and it will automatically power on.

Resetting your Sonos Move can be useful in various situations. For example, if you are experiencing issues with the device’s functionality, a reset can help resolve any software glitches or errors. It can also be helpful if you are planning to sell or give away your Move and want to ensure that all personal data and settings are removed.

Keep in mind that a reset will erase any personalized settings, such as Wi-Fi network information, room settings, and music service accounts. After resetting, you will need to set up your Sonos Move again, including connecting it to your Wi-Fi network and adding it to your Sonos system if applicable.

In my personal experience, I have had to reset my Sonos devices a few times when encountering connectivity issues or when moving to a new home. The reset process is straightforward and usually resolves any issues I have encountered. It’s always a good idea to check the Sonos support website or contact their customer support if you need further assistance with resetting your specific Sonos device.