How do I reset my Powerbeats pro?

Answered by Jeremy Urbaniak

To reset your Powerbeats Pro, follow these steps:

1. Place both earbuds in the case: Make sure both earbuds are properly seated in the charging case. This will ensure that they are connected to the case’s system.

2. Leave the case open: Keep the lid of the charging case open. This is necessary for accessing the system button on the case.

3. Locate the system button: On the charging case, you’ll find a small button, known as the system button. It is usually located on the front or back of the case.

4. Press and hold the system button: Press and hold the system button for about 15 seconds. You should continue holding it until you see the LED indicator light on the case start flashing red and white. This indicates that the reset process has begun.

5. Release the system button: Once the LED indicator light starts flashing, you can release the system button. The flashing lights indicate that the reset process is in progress.

6. Wait for the reset to complete: After releasing the system button, give your Powerbeats Pro a few moments to complete the reset process. The LED indicator light will stop flashing once the reset is finished.

7. Close the charging case: Once the reset is complete, close the lid of the charging case. This will help ensure that your Powerbeats Pro are properly stored and ready for use.

Resetting your Powerbeats Pro can help resolve various issues such as connectivity problems or unresponsive controls. It essentially restores the earbuds to their factory settings, clearing any previous configurations or glitches.

If you’re still experiencing issues after resetting your Powerbeats Pro, you may want to consider other troubleshooting steps such as updating the firmware, checking for software updates on your device, or contacting customer support for further assistance.

It’s worth noting that personal experiences may vary, and the steps provided here are general instructions. Always refer to the official documentation or consult the manufacturer’s website for specific guidelines and troubleshooting tips for your Powerbeats Pro model.