To repair your Outlook profile on your Mac, you can follow the steps below:
1. Open Outlook: Launch the Outlook application on your Mac.
2. Go to the Email tab: Once Outlook is open, click on the Email tab located at the bottom left corner of the screen. This will display a list of your configured email accounts.
3. Choose your account: Select the account/profile that you want to repair. If you have multiple accounts configured in Outlook, choose the one that requires repair.
4. Select Repair: After selecting the account, click on the Repair button located at the top of the screen. This will initiate the repair process for your selected account.
5. Wait for the repair process to complete: Outlook will now start repairing your profile. This may take some time depending on the size and complexity of your account. During the repair process, Outlook will check for any errors or issues and attempt to fix them.
6. Follow on-screen prompts: While the repair is in progress, you may be prompted with on-screen instructions or notifications. Make sure to carefully read and follow these prompts to ensure the repair process is completed successfully.
7. Restart Outlook: Once the repair process is finished, close and then reopen Outlook. This will allow the changes made during the repair to take effect.
8. Test your account: After reopening Outlook, check if your repaired account is functioning properly. Send a test email, receive new messages, and ensure that all the features and functionalities are working as expected.
If the repair process did not resolve the issue with your Outlook profile, you may need to consider alternative solutions such as recreating the profile or contacting Microsoft support for further assistance.