How do I know if my AirPods Pro is original?

Answered by Ricardo McCardle

To determine if your AirPods Pro are original, there are several factors to consider. Here are some steps you can follow to verify the authenticity of your AirPods Pro:

1. Packaging: Examine the packaging of your AirPods Pro. Genuine Apple products usually come in high-quality packaging with crisp graphics and accurate details. Look for any signs of poor printing quality, spelling errors, or mismatched colors on the box.

2. Serial Number: Check the serial number on your AirPods Pro. You can find it printed on the original packaging, next to the barcode. The serial number should match the one displayed on the original product receipt or invoice. To check the serial number on your device, navigate to Settings > General > About if you are using a software version earlier than iOS 14 or iPadOS 14.

3. Build Quality: Examine the build quality of your AirPods Pro. Genuine AirPods Pro should have a solid and sturdy feel, with no loose parts or cheap materials. Pay attention to the overall fit and finish of the product.

4. Weight and Size: Authentic AirPods Pro should have a specific weight and size. If your AirPods Pro feel significantly lighter or heavier than expected, it may indicate a counterfeit product. You can compare the weight and size with official specifications provided by Apple.

5. Sound Quality: Test the sound quality of your AirPods Pro. Genuine AirPods Pro should deliver excellent audio performance with clear and balanced sound. If you notice any distortions, low volume, or poor sound quality, it could be a sign of counterfeit AirPods Pro.

6. Pairing and Connection: Pair your AirPods Pro with your device and check if they connect seamlessly. Original AirPods Pro should have a straightforward pairing process and maintain a stable connection. If you encounter difficulties in pairing or experience frequent disconnections, it might indicate fake AirPods Pro.

7. Apple Logo and Markings: Inspect the Apple logo and other markings on your AirPods Pro. Genuine AirPods Pro should have a clean and accurately placed Apple logo, along with proper branding and labeling. Counterfeit products often have poorly printed or misaligned logos.

8. Software Features: Verify if your AirPods Pro support all the features and functionalities advertised by Apple. This includes active noise cancellation, Transparency mode, and easy access to Siri. Counterfeit AirPods Pro may lack some of these features or provide subpar performance.

It’s important to note that counterfeit products are becoming increasingly sophisticated, so it can be challenging to identify them solely based on visual inspection. If you have any doubts about the authenticity of your AirPods Pro, it’s recommended to reach out to Apple support or visit an authorized retailer for further verification.