To get your AirPods to work again, there are a few troubleshooting steps you can try. Here’s a detailed guide to help you:
1. Check the battery: Make sure your AirPods have enough battery power. Place them in their charging case and ensure the case is charged as well. If the AirPods are not charging, try using a different charging cable or wall adapter.
2. Reset your AirPods: If your AirPods are not connecting or functioning properly, resetting them can often resolve the issue. To reset your AirPods, follow these steps:
A. Put your AirPods in their charging case and close the lid.
B. Wait for about 30 seconds.
C. Open the lid of the charging case.
D. On your iPhone, iPad, or iPod touch, go to Settings > Bluetooth.
E. Locate your AirPods in the list of devices and tap the “i” button next to them.
F. Tap “Forget This Device” and confirm the action.
G. Place your AirPods next to your device and follow the setup process to reconnect them.
3. Update your device and AirPods firmware: Keeping your device and AirPods up to date with the latest software can often resolve compatibility issues. To update your iPhone, iPad, or iPod touch, go to Settings > General > Software Update. If an update is available, follow the on-screen instructions to install it. To update your AirPods firmware, ensure they are connected to your device and connected to a power source. The firmware updates automatically when they are in the charging case.
4. Clean your AirPods: Over time, debris and earwax can accumulate on the AirPods, affecting their performance. Clean them gently using a soft, lint-free cloth. Avoid using liquids or harsh cleaners, as they can damage the AirPods.
5. Check for physical damage: Inspect your AirPods for any visible damage, such as cracks or loose components. If you notice any issues, contact Apple Support for further assistance.
6. Try different devices: If your AirPods are still not working, try connecting them to a different device to see if the issue persists. This can help determine if the problem is with the AirPods or the original device you were using.
If none of these steps resolve the issue, it’s recommended to contact Apple Support for further assistance. They can provide more specific troubleshooting steps or arrange for a repair or replacement if necessary.