How do I fix the orange light on my power brick?

Answered by Edward Huber

To fix the orange light on your Xbox One power brick, you can follow a few steps:

1. Power cycle the console: This is the first troubleshooting step you should try. To power cycle the console, follow these steps:
A. Turn off the Xbox One console by holding down the power button on the front of the console for about 10 seconds until it shuts down completely.
B. Unplug the power cord from both the console and the power brick.
C. Wait for about 10 seconds, then plug the power cord back into the power brick and the console.
D. Turn on the console by pressing the power button.
E. Check if the orange light on the power brick has turned off. If it has, then the power cycle has resolved the issue. If not, proceed to the next step.

2. Reset the power supply: If power cycling didn’t work, you can try resetting the power supply. Here’s how:
A. Unplug the power cord from the console and the power brick.
B. Let the power supply sit unplugged for at least 10 seconds.
C. While the power supply is unplugged, press and hold the power button on the power brick for 10 seconds.
D. After 10 seconds, release the power button and plug the power cord back into the power brick and the console.
E. Turn on the console and check if the orange light on the power brick is now off. If it’s still on, proceed to the next step.

3. Check for any loose connections: Ensure that all connections between the power brick, power cord, and console are secure. Sometimes, a loose connection can cause the orange light issue. Disconnect and reconnect all the cables, making sure they are properly inserted.

4. Try a different power outlet: Sometimes, the power outlet itself may be causing the issue. Plug the power cord into a different outlet and see if the orange light on the power brick goes away. If it does, then the previous power outlet may be faulty.

5. Replace the power supply: If none of the above steps resolve the issue, it’s possible that the power supply itself is faulty and needs to be replaced. Contact Xbox Support or visit an authorized retailer to purchase a new power supply for your Xbox One.

In my personal experience, power cycling the console has often resolved the orange light issue on the power brick. However, if the problem persists, it’s best to seek assistance from Xbox Support or a professional technician to diagnose and fix the underlying problem.