When it comes to fixing an Android app that has stopped working, there are several troubleshooting steps you can try. These steps are not only simple but also effective in resolving most app-related issues. Here’s a detailed guide on how you can fix your Android app that has stopped working:
1. Restart Your Phone: This is often the first step in any troubleshooting process. Simply restart your smartphone, as it can fix minor glitches and refresh the system.
2. Force Stop the App: If restarting your phone doesn’t work, you can try force stopping the app. To do this, go to Settings > Apps > [App Name]. Tap on the app and select “Force Stop.” This will close the app completely, and then you can try reopening it.
3. Update the App: Outdated versions of apps can often lead to compatibility issues and crashes. To update the app, go to the Google Play Store, search for the app, and tap on “Update” if an update is available. Updating the app can address bugs and improve performance.
4. Clear App Cache & Data: Accumulated cache and data can sometimes cause issues with an app. To clear the app cache and data, go to Settings > Apps > [App Name]. Tap on the app and select “Storage.” From there, you can clear the cache and data. Note that clearing data will remove your app settings and logged-in accounts, so proceed with caution.
5. Uninstall Android System WebView update: Android System WebView is a system component used by apps to display web content. In some cases, the latest update of Android System WebView can cause conflicts with certain apps. To uninstall the update, go to Settings > Apps > Android System WebView. Tap on the three-dot menu and select “Uninstall updates.” Restart your phone and check if the app is working.
6. Sync Your Phone with Google Servers: Sometimes, syncing your phone with Google servers can resolve app-related issues. To do this, go to Settings > Accounts > Google. Tap on your Google account and select “Sync Account.” This will ensure that all app data is up to date and synced properly.
7. Uninstall and Reinstall the App: If none of the above steps work, you can try uninstalling and reinstalling the app. This will remove any corrupted files or settings associated with the app. To uninstall the app, go to Settings > Apps > [App Name]. Tap on the app and select “Uninstall.” Then, go to the Google Play Store, search for the app, and reinstall it.
Some Bonus Tips:
– Check for device software updates: Keeping your phone’s software up to date can help resolve compatibility issues with apps.
– Check for app-specific updates: Some apps have their own update mechanisms. Check if there are any updates available directly from the app’s settings or website.
– Contact app developer/support: If the issue persists, reaching out to the app developer or support team can provide further assistance. They may be aware of any known issues or provide specific troubleshooting steps for their app.
Remember, each app and device may have unique factors contributing to the issue, so these steps may not work in every case. However, by following these troubleshooting tips, you can often resolve the majority of app-related problems on your Android device.