How do I fix Microsoft store error 0x80131500?

Answered by Ricardo McCardle

To fix the 0x80131500 error on Windows 10 and 11, you can try the following troubleshooting steps:

1. Check the services: Ensure that the necessary services are running properly. Press the Windows key + R, type “services.msc” and hit Enter. Look for services like “Windows Update,” “Background Intelligent Transfer Service (BITS),” and “Cryptographic Services.” Make sure these services are running and set to automatic startup.

2. Run the Windows Store Apps troubleshooter: Windows provides a built-in troubleshooter specifically for fixing issues with Microsoft Store apps. To run it, go to Settings > Update & Security > Troubleshoot. Scroll down and select “Windows Store Apps” troubleshooter. Follow the on-screen instructions and let it scan for and fix any problems.

3. Reset the Microsoft Store app: Sometimes, resetting the Microsoft Store app can resolve the error. Right-click the Start button and select “Apps and Features.” Scroll down and find “Microsoft Store” in the list. Click on it, select “Advanced options,” and then click on the “Reset” button. Restart your computer and check if the error persists.

4. Re-register all the Microsoft Store apps: Open PowerShell as an administrator by right-clicking the Start button and selecting “Windows PowerShell (Admin).” In the PowerShell window, type the following command and press Enter:
Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Let the command run and wait for it to finish. Restart your computer and see if the error is resolved.

5. Uninstall and reinstall Microsoft Store: If none of the above steps work, you can try uninstalling and reinstalling the Microsoft Store app. To do this, open PowerShell as an administrator and run the following command:
Get-AppxPackage -allusers Microsoft.WindowsStore | Remove-AppxPackage
After the command completes, restart your computer, open PowerShell as an administrator again, and run this command to reinstall Microsoft Store:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
Restart your computer once more and check if the error is resolved.

6. Run the Windows Update troubleshooter: Windows Update issues can sometimes cause problems with Microsoft Store. Run the Windows Update troubleshooter by going to Settings > Update & Security > Troubleshoot and selecting “Windows Update” troubleshooter. Follow the on-screen instructions to detect and fix any issues.

7. Disable your antivirus and firewall: Temporarily disabling your antivirus and firewall can help rule out any interference with the Microsoft Store. Be cautious when doing this and only disable them temporarily. If the error is resolved while they are disabled, you may need to adjust their settings to allow Microsoft Store access.

It’s important to note that these steps should be followed carefully and in the order presented. If the error persists after trying these solutions, it may be worth seeking further assistance from Microsoft Support or a knowledgeable technician.