How do I fix message blocking is active on Android and iPhone?

Answered by Antonio Sutton

To fix the issue of “message blocking is active” on your Android or iPhone, you can try the following steps:

1. Remove and re-insert the SIM card: Sometimes, a simple solution like removing and re-inserting the SIM card can resolve the problem. Turn off your phone, carefully remove the SIM card, wait for a few seconds, and then re-insert it properly. Turn on your phone again and check if the issue is resolved.

2. Switch to a new SIM card: If removing and re-inserting the SIM card doesn’t work, you can try using a different SIM card. If you have access to another SIM card, insert it into your phone and check if the message blocking issue persists. This can help you determine if the problem lies with your current SIM card.

3. Enter the correct country or area code: Ensure that you have entered the recipient’s correct country or area code when sending a message. Incorrect codes can sometimes lead to message blocking or delivery failures.

4. Check if your mobile carrier is active: Verify that your mobile carrier’s service is active and not experiencing any outages or disruptions. You can contact your carrier’s customer support or check their website for any network-related issues in your area.

5. Pay your mobile carrier dues: Ensure that you have paid all the necessary dues for your mobile carrier plan. Sometimes, if you haven’t paid your bills or if there are any outstanding payments, your carrier may block certain services, including messaging.

6. Send plain texts without multimedia: Try sending plain text messages without any multimedia content like images, emojis, or GIFs. Sometimes, multimedia messages can face blocking issues due to network or compatibility problems. By sending plain texts, you can determine if the issue is specific to multimedia messages.

If none of these steps resolve the issue, it is recommended to contact your mobile carrier’s customer support for further assistance. They can help troubleshoot the problem specific to your account and provide you with the necessary guidance to fix the message blocking issue.