To cancel your ReadingIQ subscription and prevent future billing, you can follow these steps:
1. Access the My Account area: Go to the Parent Section of the ReadingIQ website or app and log in with your account credentials. This section is specifically designed for parents to manage their child’s subscription.
2. Locate the subscription details: Once you are in the My Account area, find the section that displays your subscription information. This should include details such as the subscription type, renewal date, and billing frequency.
3. Cancel the subscription: Look for the option to cancel your subscription and click on it. You may be prompted to provide a reason for cancellation, but this step is usually optional. Follow any additional instructions that may appear on the screen to complete the cancellation process.
4. Contact Customer Support (if necessary): If you encounter any difficulties while trying to cancel your subscription through the My Account area, don’t hesitate to reach out to ReadingIQ’s Customer Support team. They will be able to assist you further and ensure that your subscription is canceled successfully.
It’s important to note that if you purchased your ReadingIQ subscription through the iTunes Store, the cancellation process may be slightly different. In such cases, you will need to cancel your subscription directly through your iTunes account settings. Here’s how:
1. Open the iTunes Store: Launch the iTunes Store app on your iOS device or open iTunes on your computer.
2. Sign in to your Apple ID: Make sure you are signed in with the Apple ID that you used to purchase the ReadingIQ subscription.
3. Access your account settings: In the iTunes Store or iTunes, locate and click on your account profile icon. This is usually found in the top right corner of the screen. From the dropdown menu, select “Account Info.”
4. Manage subscriptions: On the Account Information page, scroll down to the “Settings” section. Look for the “Subscriptions” option and click on it.
5. Cancel ReadingIQ subscription: Find the ReadingIQ subscription in the list of active subscriptions and click on the “Edit” or “Cancel Subscription” button next to it. Follow any additional prompts or instructions to confirm the cancellation.
Remember to cancel your ReadingIQ subscription before the renewal date to avoid any future charges. Once canceled, you should receive a confirmation email or notification from ReadingIQ confirming the cancellation.
If you have any further questions or need assistance, don’t hesitate to contact ReadingIQ’s Customer Support team for personalized help and guidance.