How do I cancel my Keeper subscription?

Answered by Douglas Hiatt

I can help you with that! Cancelling your Keeper subscription is a straightforward process. To do so, you can follow these steps:

1. First, log in to your Keeper Security account using your credentials. If you have forgotten your password, you can easily reset it by clicking on the “Forgot Password” link on the login page.

2. Once you are logged in, navigate to the account settings or profile section. This can usually be found by clicking on your username or profile picture, which is typically located in the top right corner of the screen.

3. In the account settings or profile section, you should see an option to manage your subscription or billing information. Click on this option to proceed.

4. Depending on the specific interface of the Keeper Security website or application, you may find different options or links related to cancelling your subscription. Look for terms like “Cancel Subscription,” “Deactivate Account,” or similar phrases. Click on the appropriate link.

5. After clicking on the cancellation link, you may be asked to provide a reason for cancelling your subscription. This is usually an optional step, but you can choose to provide feedback if you wish.

6. Once you have completed the cancellation process, you should receive a confirmation message indicating that your subscription has been successfully cancelled. This confirmation may also include any additional information regarding your account status or any remaining subscription period.

If you encounter any difficulties during the cancellation process or have any questions, it is recommended to reach out to Keeper Security’s customer support team. They can provide further assistance and guidance to ensure a smooth cancellation process.

Please note that cancelling your subscription will typically result in the deactivation of your Keeper Security account. If you have any important data stored in your account, it is advisable to back it up or transfer it to an alternative storage solution before proceeding with the cancellation.

I hope this information helps you cancel your Keeper subscription. If you have any further questions or need additional assistance, feel free to ask!