How do I cancel my Disney Plus subscription on Roku?

Answered by Ricardo McCardle

To cancel your Disney Plus subscription on Roku, follow these steps:

1. Sign in to your Roku account: Open the Roku device or Roku app on your computer or mobile device and sign in with your Roku account credentials.

2. Access your account settings: Once you are signed in, navigate to the account settings section. On the Roku device, you can find this by selecting the gear icon on the home screen. On the Roku app, you can usually access it through the menu button.

3. Manage your subscriptions: Look for the option to manage your subscriptions within the account settings. This may be labeled differently depending on the Roku device or app version, but it is typically found under a section related to billing or subscriptions.

4. Find the Disney Plus subscription: Within the list of active subscriptions, locate the Disney Plus channel or subscription. It may be listed by its official name or as “Disney+”, depending on how it is labeled on your Roku device.

5. Turn off auto-renew: Select the Disney Plus subscription, and you should see an option to turn off auto-renew. This will prevent your subscription from automatically renewing at the end of your current billing cycle. Click on this option to proceed.

6. Provide a cancellation reason: You may be prompted to provide a reason for canceling your Disney Plus subscription. This is optional but can help the service improve its offerings. Select a cancellation reason from the provided options or choose “Other” if none of the options apply.

7. Confirm the cancellation: After selecting a cancellation reason, you will typically need to confirm the cancellation by clicking on a “Continue to cancel” or similar button. This will finalize the cancellation process.

It’s important to note that canceling your Disney Plus subscription on Roku will only prevent the auto-renewal of your subscription. You will still have access to the service until the end of your current billing period.

I hope this guide helps you cancel your Disney Plus subscription on Roku successfully. If you have any further questions or need clarification, feel free to ask.