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The first-generation Ring Video Doorbell is a battery-powered device, but it doesn’t have an easily removable battery. This means that it’s not designed for users to replace the battery themselves. Instead, Ring offers a solution for situations where the battery needs to be replaced.
If something happens to the battery within the 1-year warranty period, Ring will replace the entire Ring Video Doorbell (2nd gen) for you. This means that you would receive a brand new device with a fully functional battery. However, it’s important to note that this replacement offer is only valid within the warranty period and for eligible cases.
To take advantage of this replacement service, you would need to contact Ring’s customer support and explain the issue you’re facing with the battery. They will guide you through the troubleshooting process and determine if a replacement is necessary. If it’s determined that the battery needs to be replaced, they will provide you with instructions on how to proceed.
It’s worth mentioning that the battery life of the Ring Video Doorbell can vary depending on factors such as usage, settings, and environmental conditions. Ring recommends charging the battery fully before initial use and recharging it whenever the battery level becomes low. Regular charging can help maintain the longevity of the battery.
In addition to the battery replacement service, Ring also offers optional accessories for the Ring Video Doorbell (1st gen) that can help extend battery life. For example, they provide a solar charger that can keep the battery charged using sunlight.
The first-generation Ring Video Doorbell (1st gen) doesn’t have a user-replaceable battery. If something happens to the battery within the 1-year warranty period, Ring will replace the entire device for you. It’s important to contact Ring’s customer support for assistance and follow their instructions to resolve any battery-related issues.