Can you cancel Viasat before installation?

Answered by Antonio Sutton

It is possible to cancel Viasat before installation, but it is important to check the terms and conditions of your agreement with Viasat. Typically, if you cancel your Viasat service before installation, you may be subject to an early termination fee. This fee is usually charged to cover the costs associated with processing your order and preparing for the installation.

To cancel Viasat before installation, you should contact their customer service department at 855-463-9333. Explain your situation and let them know that you would like to cancel your service. They will guide you through the cancellation process and inform you about any fees or charges that may apply.

It is worth noting that Viasat may have different cancellation policies depending on the specific circumstances. For example, if you are cancelling due to unforeseen circumstances or if you are within a certain grace period, they may waive the cancellation fee. It is always best to communicate openly with their customer service representatives to find out your options.

In my personal experience, I had to cancel my Viasat service before installation due to a change in my living situation. I called their customer service and explained the situation. They were understanding and waived the cancellation fee since it was within the grace period. However, it is important to keep in mind that every situation is unique and the outcome may vary.

To summarize, while it is possible to cancel Viasat before installation, you may be subject to an early termination fee. It is recommended to contact their customer service at 855-463-9333 to discuss your specific situation and understand the terms and conditions associated with cancellation.