How do you fix a crashed Android phone?

Answered by Jarrod Smith

To fix a crashed Android phone, there are several methods you can try. Here are the steps you can follow:

1. Force restart your phone: Press and hold the power button for about 10-15 seconds until the device powers off and then turn it back on. This can help resolve minor software glitches causing the crash.

2. Remove the back cover and external accessories: If your phone has a removable back cover, take it off and remove the battery (if possible). Also, remove any external accessories like SD cards, SIM cards, or cases. Clean the contacts and reinsert them properly.

3. Charge your phone: Sometimes, a drained battery can cause the phone to crash. Connect your phone to a charger and let it charge for at least 15-20 minutes before attempting to turn it on again.

4. Check storage & clear space: Insufficient storage can lead to performance issues and crashes. Go to Settings > Storage and check if your phone is running low on storage. If so, uninstall unused apps or move photos, videos, and other files to an external storage device or cloud storage to free up space.

5. Update your applications: Outdated or incompatible apps can cause system crashes. Go to the Google Play Store, tap on the three horizontal lines (menu) in the top-left corner, select My apps & games, and then update any pending app updates.

6. Uninstall incompatible apps: If you recently installed a new app before the crash started, it might be incompatible with your phone. Uninstall the app by going to Settings > Apps or Application Manager, find the app, and select Uninstall.

7. Reformat Android SD cards: If the crash seems to be related to an SD card, you can try reformatting it. However, be aware that this will erase all data on the card. Go to Settings > Storage and find the SD card option. Tap on it and select Format.

8. Wipe cache partition in recovery mode: Accessing the recovery mode may vary depending on the phone model, so it’s recommended to search for instructions specific to your device. Once in recovery mode, select the option to wipe the cache partition. This clears temporary files that may be causing the crash.

Remember to back up important data before attempting any of these steps, as they might result in data loss. If the problem persists, it may be necessary to contact the manufacturer’s support or visit a professional technician for further assistance.