Why don’t I have the new Bitmoji update on Snapchat?

Answered by Douglas Hiatt

If you find yourself wondering why you don’t have the new Bitmoji update on Snapchat, there could be a few reasons for this. Here are some possible explanations:

1. Outdated Snapchat Version: The first thing to check is whether you have the latest version of Snapchat installed on your device. The new Bitmoji update may require an app update, so head over to the App Store (for iOS) or Google Play Store (for Android) and check for any available updates for Snapchat. If there is an update, install it and see if the new Bitmoji features become available.

2. Slow App Rollout: Sometimes, app updates are released gradually to users over a period of time. This means that not everyone will get the update at the same time. Snapchat may be slowly rolling out the new Bitmoji features to different regions or user groups. In this case, all you can do is be patient and wait for the update to reach your device.

3. Compatibility Issues: Another reason for not having the new Bitmoji update could be compatibility issues with your device. Check if your device meets the minimum requirements for the latest Snapchat update. If your device is too old or doesn’t have enough resources, you may not be able to access the new features.

4. Account or Server Issues: Occasionally, there may be temporary issues with your Snapchat account or the Snapchat servers that prevent you from receiving the new Bitmoji update. In such cases, it’s best to reach out to Snapchat support for assistance. They can help troubleshoot any account-related issues and provide further guidance.

Remember that app updates and feature releases can vary based on factors like location, device, and user group. It’s also worth noting that not all updates are available to all users, as Snapchat may be testing certain features or gradually introducing them. So, if you don’t have the new Bitmoji update right away, don’t worry; it may become available to you in the near future.

In the meantime, keep an eye out for any Snapchat app updates and ensure you have the latest version installed.