Why won’t Etsy accept my email?

Answered by Stephen Mosley

There could be a few reasons why Etsy is not accepting your email. Firstly, it’s important to ensure that the email address you have provided to Etsy is correct. To check this, you can go to Your account > Account settings and scroll down to the Email section of the page. Make sure that your email address is entered accurately and without any typos.

Sometimes, email providers mistakenly classify messages from Etsy as spam. Therefore, it is worth checking your spam or junk folder to see if any emails from Etsy have been diverted there. If you find any Etsy emails in your spam folder, you can mark them as “not spam” so that future emails from Etsy will be delivered to your inbox.

In some cases, email providers may have stricter spam filters that prevent certain emails from being delivered. This can happen if Etsy’s email server is on a blacklist or if your email provider has particularly stringent spam filtering settings. If this is the case, you can try reaching out to Etsy’s customer support to see if they can assist you in resolving the issue.

It’s worth mentioning that occasionally, technical glitches or server issues can cause problems with email delivery. In such cases, the problem may not be specific to your email address, but rather a temporary issue on Etsy’s end. If you suspect this might be the case, you can wait a little while and try again later to see if the issue has been resolved.

If none of the above solutions work, it might be helpful to contact your email provider directly to inquire about any potential issues with receiving emails from Etsy. They may be able to provide further insight into why your emails are not being accepted.

To summarize, if Etsy is not accepting your email, it is essential to ensure that your email address is correct in your account settings. Additionally, check your spam or junk folder to see if Etsy’s emails have been diverted there. If the problem persists, you can reach out to Etsy’s customer support or your email provider for further assistance.