Are you trying to reach the California Employment Development Department (EDD) for disability benefits? Then you’ve come to the right place! EDD is a state agency that provides job services, unemployment insurance, disability insurance, and more. But with more than 3 million customers and thousands of agents, it can be difficult to get though on the phone. We’ll tell you how to call EDD disability and give you some tips for the best time to call.
The EDD Disability phone number is (800) 480-3287. You can call this toll-free number Monday through Friday from 8am – 5pm Pacific Time (PT). Although these are the official operating hours, you may have better luck calling before 11am or after 3pm PT.
When calling the EDD Disability phone number, try this phone trick: Dial 833-978-2511. Select “1” for English or “2” for Spanish. When the recording states, “Select from the following,” enter “1-3-4” quickly. This should get you directly in line to speak with an agent without having to wait on hold.
If you do have to wait on hold however, be prepared for a long wait time — possibly up to 40 minutes! To make sure your time is well spent while waiting in line, make sure you have all of your documents ready so that when you finally reach an agent they don’t need additional information from you.
Although it can be frustrating trying to reach an agent at EDD Disability Services, keep in mind that they are doing their best to serve as many people as possible in a timely manner. With patience and persistence, hopefully your call will be answered soon!
How Can I Speak To A Live Person At EDD?
To speak to a live person at the EDD (Employment Development Department) Disability phone number, you’ll need to call (800) 480-3287. Once your call is answered, you will be asked to press 1 for English or 2 for Spanish. After selecting your language preference, you will be asked to select from one of the following options:
1) If you are calling about an existing claim
2) If you are filing a new claim
3) For general inormation or questions about benefits
4) For help with online services
5) To hear all other options.
Once you have selected an option, you will be connected to a live customer service representative who can help answer any questions related to your EDD Disability claim.
Contacting the EDD by Phone
To get EDD to answer the phone, you will need to call the toll-free customer service line at 1-800-300-5616. This line is open from 8AM to 5PM Monday through Friday and is available in both English and Spanish. If you are calling from outside of California, please dial 1-866-637-4602. You may also contact EDD by visiting their website at edd.ca.gov or sending them a message on their social media pages.
Waiting Time to Call EDD
The average wait time to reach someone at the Employment Development Department (EDD) is approximately 40 minutes. With nearly 3,500 agents available, you may experience a wait of up to 40 minutes before your call is answered. If you need assistance more quickly, you can find helpful information and resources on the EDD website or try using the EDD Live Chat feature which provides an immediate response from an EDD representative.
Contacting the Employment Development Department (EDD)
To get through to EDD, press 1 during the first recording, then press 2, then press 4. This will connect you to an EDD representative. Be sure to have your information ready when you call so that the representative can assist you with any questions or concerns you may have.
Does the Employment Development Department Provide Callbacks?
Yes, the EDD does call people back. If you receive a call from the EDD, it should show up under the caller ID as “St of CA EDD” or the number 1-800-300-5616. However, keep in mind that attackers have been known to spoof these numbers, so be sure to hang up if they ask for your mobile carrier or credit/debit card information over the phone.
Conclusion
The Employment Development Department (EDD) provides invaluable resources for people in need of disability benefits, such as access to medical care, job training, and financial support. The EDD disability phone number is available to all customers in the United States and can be reached by dialing 800-480-3287. Although the average wait time to reach an agent is approximately 40 minutes, customers should be aware that they are able to access a wide range of free resources and services through the EDD website and other EDD locations. As such, the EDD is an invaluable resource for anyone seeking disability benefits or other assistance.
