To reset your Xfinity TV Box, you can follow these steps:
1. Open the Xfinity My Account App on your smart device. If you don’t have the app installed, you can download it from the App Store or Google Play.
2. Once you have opened the app, you will see an Overview Menu. Look for the TV option and select it.
3. In the TV section, you will see a list of devices associated with your account. Choose the Xfinity TV Box that you want to reset.
4. After selecting the device, you will see a Troubleshoot option. Tap on it to proceed.
5. The Troubleshoot menu will provide you with various options to resolve issues with your TV Box. Look for the option that says System Refresh and select it.
6. A confirmation prompt will appear, informing you that the system refresh will take a few minutes and may temporarily interrupt your service. If you are okay with this, tap on Continue.
7. The system refresh will now be initiated, and your Xfinity TV Box will be reset. It may take a few minutes for the process to complete.
After the reset, your Xfinity TV Box should be back to its default settings. This can help resolve any technical issues you may be experiencing with the box. If the problem persists, you may need to contact Xfinity customer support for further assistance.
It’s worth mentioning that the steps provided here are specifically for resetting the Xfinity TV Box using the Xfinity My Account App. If you prefer, you can also physically reset the box by unplugging it from the power source, waiting for a few seconds, and then plugging it back in. This method is commonly used and can also be effective in resolving certain issues.
Remember, if you have any personal experiences or additional information related to resetting the Xfinity TV Box, feel free to share them to provide a more comprehensive answer.