To fix an app that keeps closing on Android, here are some steps you can try:
1. Force stop the app: This is the first step to try when an app keeps crashing. Go to your device’s Settings, then navigate to Apps or Applications. Look for the app that is causing the issue and tap on it. On the app info page, you will find the option to Force stop. Tap on it, and then relaunch the app to see if the problem is resolved.
2. Check for app updates: Developers often release updates to fix bugs and improve stability. Open the Google Play Store on your device and tap on your profile image or initials in the top-right corner. From the menu that appears, select My apps & games. Look for the app in question and see if an update is available. If so, tap on the Update button to install it. Updating the app may fix any underlying issues causing it to crash.
3. Restart in Safe mode: Sometimes, third-party apps or services can interfere with the proper functioning of an app. Restarting your device in Safe mode can help identify if this is the case. To enter Safe mode, press and hold the power button until the Power off option appears. Long-press the Power off option until you see the Safe mode prompt, then tap OK. In Safe mode, all third-party apps will be disabled, and only the pre-installed system apps will run. Launch the problematic app and see if it still crashes. If it works fine in Safe mode, it indicates that a third-party app is causing the issue. You can then uninstall recently installed apps one by one to find the culprit.
4. Clear app cache and data: Accumulated cache and data can sometimes cause apps to misbehave. To clear the app’s cache and data, go to Settings > Apps > [App Name]. Tap on Storage, then select Clear cache and Clear data. Please note that clearing data may remove your app settings, login information, and other personalized data. So, be cautious and consider this step as a last resort if other methods don’t work.
5. Reinstall the app: If none of the above steps resolve the problem, you can try uninstalling and reinstalling the app. Go to Settings > Apps, find the app, and tap on Uninstall. Then, go to the Google Play Store, search for the app, and reinstall it. Reinstalling the app will give you a fresh copy, eliminating any potential corrupt files that may be causing crashes.
Remember, these steps may not work for every app or situation. If the problem persists, you can reach out to the app developer for support or look for alternative apps that serve the same purpose.