I recently had a similar issue with my iPhone where some apps were not using mobile data even though I had cellular data enabled for them. It was quite frustrating, but luckily I found a solution that worked for me. Here’s what I did:
1. Update your iPhone: It’s always a good idea to make sure your iPhone is running on the latest software version. Go to Settings, then General, and tap on Software Update to check for any available updates. If there’s an update available, download and install it.
2. Restart your iPhone: Sometimes a simple restart can fix minor glitches. Press and hold the power button until the “slide to power off” option appears. Slide it to turn off your iPhone, then press and hold the power button again until the Apple logo appears to turn it back on.
3. Check cellular data settings for individual apps: Go to Settings, then Cellular. Here, you will see a list of all your apps under the Cellular Data section. Make sure the switches next to the apps you want to use mobile data for are turned on (green). If any app’s switch is off, toggle it on.
4. Reset network settings: If the above steps didn’t work, you can try resetting your network settings. Go to Settings, then General, and scroll down to Reset. Tap on Reset Network Settings and confirm your decision. Keep in mind that this will remove all saved Wi-Fi passwords and VPN settings, so you’ll need to re-enter them.
5. Contact your mobile service provider: If none of the above solutions work, it’s possible that there may be an issue with your mobile service provider. Reach out to your provider’s customer support and explain the problem you’re facing. They may be able to troubleshoot the issue further or provide you with additional guidance.
It’s worth mentioning that different iPhone models and iOS versions may have slightly different settings and options, so the steps above may vary slightly. If you’re still having trouble, it might be helpful to search for specific instructions related to your iPhone model and iOS version.
I hope these steps help you resolve the issue with your mobile data not working on some apps on your iPhone. Good luck!