Why won’t Venmo Let me add a bank or card?

Answered by Cody Janus

There could be several reasons why Venmo won’t let you add a bank or card. Here are a few possibilities:

1. Incorrect information: Double-check that you are entering the correct details for your bank or card. Make sure you have the right card number, expiration date, CVV, and billing address. Even a small mistake in any of these fields can result in a declined transaction.

2. Zip code or address change: If you recently moved or changed your zip code, your card issuer may still have your old address on file. Venmo requires the billing address you enter to match the address on file with your card issuer. In this case, contact your card issuer to update your address or try using your previous address.

3. Insufficient funds: If you’re trying to add a debit card and there are insufficient funds in your account, your card may be declined. Make sure you have enough funds to cover any verification charges that Venmo may make when adding your card.

4. Security concerns: Sometimes, card issuers have security measures in place that may prevent you from adding your card to Venmo. This could happen if your card issuer detects suspicious activity or believes that Venmo may not be a secure platform. In such cases, reach out to your card issuer to discuss the issue and see if they can help resolve it.

5. Network issues: Occasionally, network connectivity issues can prevent you from adding your bank or card. Ensure that you have a stable internet connection and try again. If the problem persists, it may be worth trying on a different device or network.

6. Card restrictions: Certain types of cards may not be compatible with Venmo. For example, prepaid cards, gift cards, and some international cards may not be accepted. Check with your card issuer to ensure that your card can be used for online transactions and specifically with Venmo.

If you’ve verified that none of the above issues apply to you, it’s best to reach out to your card issuer directly to inquire about any restrictions or problems with adding your card to Venmo. They should be able to provide more specific information about why your card is being declined and help you resolve the issue.