Why won’t my AirPods Pro go into pairing mode?

Answered by Robert Flynn

There could be several reasons why your AirPods Pro won’t go into pairing mode. Let’s explore some potential causes and troubleshooting steps you can try:

1. Bluetooth Issues: Ensure that Bluetooth is enabled on your device and that it is in pairing mode. Sometimes, simply toggling Bluetooth off and on again can help resolve connectivity issues.

2. Low Battery: If your AirPods Pro have a low battery charge, they may not enter pairing mode. To check the battery level, open the AirPods case near your iPhone and check the battery widget on your device’s home screen. If the battery is low, charge your AirPods Pro for a while and try again.

3. Software Updates: Make sure that both your AirPods Pro and the connected device have the latest software updates installed. Software updates often include bug fixes and improvements that can enhance connectivity and pairing.

4. Reset AirPods Pro: If none of the above steps work, you can try resetting your AirPods Pro. To do this, open the AirPods case and press and hold the button on the back until the LED indicator starts flashing amber. Release the button, and your AirPods Pro will be reset. Now, try pairing them again.

5. Check for Hardware Damage: Inspect your AirPods Pro and the charging case for any visible damage. If you notice any physical damage, such as water exposure or a cracked case, it could be causing connectivity issues. In such cases, it may be necessary to contact Apple support or visit an authorized service center for further assistance.

6. Clean AirPods and Case: Accumulated debris or dirt on the AirPods or charging case can interfere with the charging process and prevent pairing. Use a soft, lint-free cloth to clean the AirPods and the charging case. You can also use a small brush to gently clean the charging port and connectors.

7. Forget AirPods: If your AirPods Pro were previously connected to a different device, ensure that they are disconnected from that device. On your device, go to the Bluetooth settings, find your AirPods Pro, and select “Forget This Device.” Then, try pairing them with your current device again.

8. Pair with Another Device: Sometimes, pairing issues can be device-specific. To determine if the problem lies with your AirPods or the current device, try pairing them with another compatible device. If they connect successfully, the issue may be with your original device’s settings or software.

Remember, these troubleshooting steps are not exhaustive, and if none of them work, it’s best to contact Apple support or visit an authorized service center for further assistance. They will be able to diagnose and resolve any specific issues with your AirPods Pro.