Why my wireless charging is not working?

Answered by Frank Schwing

There could be several reasons why your wireless charging is not working. Let’s go through some possible causes and solutions to help you troubleshoot the issue.

1. Improper Placement: Ensure that your device is placed directly in the center of the charging pad without any obstructions. If the device is not aligned properly, the wireless connection between the device and the charging pad may be interrupted, cutting off the power supply. Adjust the position of your device on the pad and try again.

2. Case or Cover Interference: If you are using a protective case or cover on your device, it may be interfering with the wireless charging. Some cases are thicker or made of materials that can block or weaken the charging signal. Try removing the case or using a different case that is wireless charging compatible.

3. Incompatible Device: Not all devices are compatible with wireless charging technology. Make sure that your device supports wireless charging. Check your device’s specifications or consult the manufacturer’s website to confirm compatibility.

4. Inadequate Power Source: Ensure that the charging pad is connected to a power source that is working properly. Check if the power adapter is securely plugged into the wall outlet or power strip. You can also try using a different power outlet or power source to see if that resolves the issue.

5. Faulty Charging Pad or Cable: It is possible that the charging pad or the cable you are using is faulty. Try using a different charging pad and cable to see if the issue persists. If the problem is resolved with a different set, then you may need to replace the faulty charging pad or cable.

6. Software or Firmware Issues: Sometimes, software or firmware glitches can cause issues with wireless charging. Ensure that your device’s software is up to date. Check for any available software updates and install them if necessary. Restarting your device can also help resolve any temporary software glitches.

7. Overheating: Wireless charging can generate heat, and if your device or charging pad gets too hot, it may stop charging to prevent damage. Make sure that both your device and charging pad are not overheating during the charging process. If they are, try charging in a cooler environment or removing any unnecessary apps running in the background.

8. Foreign Objects or Dirt: Check the charging pad and your device’s charging port for any foreign objects or dirt that may be obstructing the charging process. Sometimes, dust, lint, or debris can accumulate, preventing a proper connection. Clean both the charging pad and device charging port carefully and try charging again.

Remember, troubleshooting steps may vary depending on the specific wireless charging pad and device you are using. If the problem persists after trying these solutions, it is recommended to contact the manufacturer’s customer support for further assistance.