Why isn’t my magic keyboard working?

Answered by Edward Huber

There could be several reasons why your Magic Keyboard is not working with your iPad. Here are some troubleshooting steps you can try:

1. Update your iPad: Ensure that your iPad is running the latest version of iPadOS. Sometimes, compatibility issues arise if your software is outdated. Go to Settings > General > Software Update to check for any available updates. If an update is available, download and install it.

2. Check for physical damage: Inspect your Magic Keyboard for any physical damage or debris. Make sure the keyboard connector and the iPad’s Smart Connector are clean and free from any obstructions. If you notice any damage, you may need to repair or replace the keyboard.

3. Restart your iPad: Sometimes, a simple restart can resolve minor software glitches. Press and hold the power button until the “Slide to Power Off” slider appears. Slide it to turn off your iPad, then press and hold the power button again to turn it back on.

4. Reconnect the keyboard: Detach the keyboard from your iPad and reattach it. Ensure that the connectors are securely connected and aligned properly. Sometimes, a loose connection can cause issues.

5. Reset the keyboard settings: Go to Settings > General > Keyboard > Hardware Keyboard and tap on “Reset Keyboard Settings.” This will reset any customizations you have made to the keyboard settings.

6. Remove and re-pair the keyboard: If the above steps haven’t resolved the issue, you can try removing the keyboard from your iPad’s Bluetooth settings and then re-pairing it. Go to Settings > Bluetooth, find your Magic Keyboard in the list of devices, tap on the “i” icon next to it, and select “Forget This Device.” Then, follow the pairing instructions provided with your keyboard to connect it again.

7. Test with another device: If possible, try connecting your Magic Keyboard to another compatible device, such as another iPad or an iPhone. This can help determine whether the issue is with the keyboard itself or with your iPad.

If none of the above steps work, it may be worth reaching out to Apple Support or visiting an Apple Store for further assistance. They can provide personalized troubleshooting and guidance based on your specific situation.

Remember, these steps are general troubleshooting suggestions, and the exact steps may vary depending on your specific iPad model and keyboard.