Why isn’t my iPhone wireless charging?

Answered by Robert Flynn

There could be several reasons why your iPhone is not wireless charging. Let’s explore some possible solutions:

1. Check compatibility: Make sure your iPhone model supports wireless charging. Currently, iPhone 8 and later models, including iPhone SE (2nd generation), iPhone X, iPhone XR, iPhone XS, iPhone 11, iPhone 12, and their respective Max and Pro versions, are compatible with wireless charging.

2. Update your iPhone: It’s crucial to keep your iPhone’s software up to date. Sometimes, a software update can enable or enhance wireless charging functionality. To check for a software update, go to Settings, tap on General, and then select Software Update. If an update is available, tap on Download and Install.

3. Remove the case: Thick or metal cases can interfere with wireless charging. If you have a case on your iPhone, try removing it and placing your device directly on the wireless charging pad or stand. If wireless charging works without the case, you may need to switch to a wireless charging-compatible case or consider using your iPhone without a case while charging.

4. Check the charging pad and cable: Ensure that you are using a Qi-compatible wireless charging pad or stand. Non-compatible chargers may not work with your iPhone. Additionally, check the charging cable and power adapter. Faulty or low-quality cables can also cause charging issues. Try using a different cable and adapter to see if that resolves the problem.

5. Restart your iPhone: Sometimes, a simple restart can fix minor software glitches that may be affecting wireless charging. Press and hold the power button until the “slide to power off” option appears. Slide to power off, wait a few seconds, and then press and hold the power button again until the Apple logo appears. Once your iPhone restarts, try wireless charging again.

6. Reset network settings: Resetting your network settings can sometimes resolve connectivity issues that might be impacting wireless charging. Go to Settings, tap on General, then select Reset. Choose the option to Reset Network Settings. Keep in mind that this will remove saved Wi-Fi passwords and other network settings, so be prepared to re-enter them.

7. Contact Apple Support: If none of the above solutions work, it’s advisable to contact Apple Support or visit an Apple Store for further assistance. They can provide personalized guidance and, if necessary, evaluate your device for any hardware-related issues that might be preventing wireless charging.

Remember, wireless charging is a convenient feature, but it does have limitations. It may not charge as quickly as wired charging, and the charging distance can also affect its efficiency. Nevertheless, troubleshooting the above steps should help you determine and resolve any problems you may be encountering with wireless charging on your iPhone.