There could be several reasons why Spotify is not letting you get premium. Let’s explore some possible explanations:
1. Incorrect login details: One common reason for not being able to upgrade to premium is using the wrong login details. Make sure you are entering the correct username and password associated with your Spotify account. If you’re unsure, try resetting your password or double-checking your login information.
2. Multiple accounts: It’s possible that you have created multiple Spotify accounts and are trying to upgrade the wrong one. Log out of the app and try logging in again with different login details to ensure you are accessing the correct account page.
3. Payment issues: Spotify requires a valid payment method to upgrade to premium. If your payment information is outdated or there are issues with your payment method, Spotify may not allow you to get premium. Check if your payment details are up to date and ensure that there are sufficient funds available on your chosen payment method.
4. Regional limitations: Spotify availability and pricing may vary depending on your country or region. Some countries may not have the premium option available or may have different payment methods accepted. Ensure that premium is available in your region and that you are using a supported payment method.
5. Account status: If your Spotify account has been flagged or restricted due to a violation of Spotify’s terms and conditions, you may not be able to upgrade to premium. Review Spotify’s terms of service to ensure you are using the platform within their guidelines. If you believe your account has been mistakenly restricted, you can contact Spotify’s customer support for assistance.
6. App issues: Occasionally, technical issues with the Spotify app may prevent you from upgrading to premium. Try logging out and back into the app, or even reinstalling it, to see if that resolves the problem.
If none of these suggestions resolve the issue, it may be best to contact Spotify’s customer support directly. They will be able to provide personalized assistance and help you troubleshoot any specific issues you may be experiencing.
Please note that this answer is based on general troubleshooting suggestions and may not cover all possible scenarios.