Why is Roku charging me for CBS Interactive?

Answered by Edward Huber

I recently had a similar experience where I noticed a recurring charge on my credit card statement from Roku for CBS Interactive. At first, I was confused because I knew that the Roku channel itself is free. So, I started investigating why I was being charged for it.

After doing some research and contacting Roku customer support, I discovered that CBS Interactive is actually a premium channel on Roku. This means that it offers additional content and features that require a paid subscription. In my case, I must have accidentally signed up for the CBS Interactive channel or someone with access to my Roku player did so without my knowledge.

It’s important to note that Roku itself does not charge you for any channels. However, they do provide a platform where you can subscribe to various paid channels if you choose to do so. These subscriptions are managed by the individual channel providers, not Roku.

To avoid any unwanted charges, it’s essential to regularly review your Roku account settings and subscriptions. You can do this by logging into your Roku account on their website or through the Roku device itself. Check for any active subscriptions that you may not be aware of or no longer want.

In my case, I immediately canceled the CBS Interactive subscription to stop the recurring charges. I also made sure to secure my Roku account with a strong password to prevent unauthorized access. It’s always a good idea to review your credit card statements regularly to catch any unexpected charges and take appropriate action.

If you see a recurring charge on your credit card statement from Roku for CBS Interactive (or any other channel), it means that you have subscribed to a paid or premium subscription. Roku itself does not charge for channels, but rather provides a platform for channel providers to offer their paid content. Make sure to review your Roku account settings and subscriptions to avoid any unwanted charges.