Why is Pluto TV not working on Roku?

Answered by Michael Wilson

There could be several reasons why Pluto TV is not working on your Roku device. Let’s explore each possibility in detail:

1. Outdated Pluto app: One common reason for Pluto TV not working on Roku is an outdated app. It’s possible that the app needs to be updated to the latest version to ensure compatibility with your Roku device. To do this, follow these steps:
– Go to the Roku home screen and navigate to the Pluto TV app.
– Press the asterisk (*) button on your Roku remote.
– Select “Check for updates” from the options menu.
– If an update is available, follow the on-screen instructions to install it.

2. Roku system update: Sometimes, the issue may not be with the Pluto app itself, but with the Roku system. It’s essential to keep your Roku device up to date with the latest firmware to ensure smooth app performance. To manually check for system updates, follow these steps:
– Go to the Roku home screen and select “Settings” from the menu.
– Choose “System” and then “System update.”
– Select “Check now” to see if any updates are available.
– If an update is found, follow the on-screen instructions to install it.

3. Insufficient memory: If your Roku device has limited internal storage, it can cause issues with app performance. Large app updates or a lack of available space can lead to glitches or crashes. You can check your Roku’s available memory by following these steps:
– Go to the Roku home screen and select “Settings” from the menu.
– Choose “System” and then “About.”
– Look for the “Memory” or “Storage” section to see how much free space is available.
– If space is limited, consider removing any unused apps or channels to free up memory.

4. Resetting your Roku: Sometimes, a simple reset can resolve connectivity or performance issues. To reset your Roku device, follow these steps:
– Go to the Roku home screen and select “Settings” from the menu.
– Choose “System” and then “Advanced system settings.”
– Select “Factory reset” and follow the on-screen instructions.
– After the reset, set up your Roku device again and try launching the Pluto TV app.

5. Unstable internet connection: A slow or unreliable internet connection can cause streaming issues on any app, including Pluto TV. Ensure that your Roku device is connected to a stable and high-speed internet connection. You can try the following steps to troubleshoot your internet connection:
– Restart your modem and router by unplugging them from power, waiting for a few seconds, and plugging them back in.
– Move your Roku device closer to your Wi-Fi router to improve signal strength.
– If using Wi-Fi, try connecting your Roku device to the router using an Ethernet cable for a more stable connection.
– Contact your internet service provider to ensure there are no known network issues in your area.

It’s important to note that these troubleshooting steps should be followed in the order listed. Start with updating the Pluto app and Roku system, then check for available memory, try resetting your Roku, and finally, address any internet connection issues if necessary.

If the problem persists after attempting these steps, reaching out to Pluto TV support or Roku customer service may provide further assistance tailored to your specific situation.