The reason why your iPhone is disabled and needs to be connected to iTunes is most likely because you have entered the wrong passcode too many times. This can happen accidentally if you forget your passcode or if the phone is in your pocket or bag and the buttons are pressed unknowingly.
When you enter the wrong passcode multiple times, your iPhone will display a message saying “iPhone is disabled, try again in X minutes.” This is a security feature designed to protect your device from unauthorized access. The more times you enter the wrong passcode, the longer the disabled period becomes.
If you continue to enter the wrong passcode after multiple attempts, your iPhone will eventually display the message “iPhone is disabled, connect to iTunes.” This means that you have reached the maximum number of incorrect passcode attempts and your device is now locked.
To resolve this issue, you will need to erase your device and remove the lock and passcode. This can be done by connecting your iPhone to a computer with iTunes installed. When you connect your disabled iPhone to iTunes, you will be prompted to enter the passcode. Since your iPhone is disabled, you won’t be able to enter the passcode directly on your device.
To erase your iPhone and remove the lock, you will need to put your device into recovery mode. The steps to enter recovery mode vary slightly depending on the iPhone model you have. Here’s a general guide:
1. Connect your iPhone to a computer with iTunes installed using a USB cable.
2. Press and hold the Sleep/Wake button (or Side button) and the Volume Down button simultaneously. Keep holding them until you see the recovery mode screen.
3. On your computer, iTunes will detect your iPhone in recovery mode and prompt you to restore or update your device.
4. Click on the “Restore” option to erase your iPhone and remove the lock. This will also update your iPhone to the latest version of iOS.
Please note that restoring your iPhone will erase all the data on your device, so it’s important to have a backup of your data before proceeding. If you have a recent backup, you can restore it after erasing your iPhone to get back your data.
Once the restore process is complete, you can set up your iPhone as new or restore it from a backup. This will remove the disabled message and allow you to set a new passcode for your device.
Your iPhone is disabled and needs to be connected to iTunes because you have entered the wrong passcode too many times. To resolve this, you need to erase your device by putting it into recovery mode and then restore it using iTunes. Remember to have a backup of your data before proceeding with the restore process.