Why is my Eufy light red and beeping?

Answered by Antonio Sutton

The red indicator light on your Eufy RoboVac, along with the beeping sound, indicates that there is an error or issue with the device. When the indicator light is solid red and you hear one beep, it means that the RoboVac’s left or right wheel is stuck.

To resolve this issue, you will need to turn off the RoboVac and inspect the left and right wheels for any hair or debris that may be causing them to get stuck. Here are the steps you can follow:

1. Turn off the RoboVac: Press the power button on the device or use the remote control to turn off the RoboVac.

2. Lift the RoboVac: Carefully lift the RoboVac from the surface it is on and place it on a flat, stable surface like a table or countertop.

3. Inspect the wheels: Take a close look at the left and right wheels of the RoboVac. Look for any hair, strings, or debris that might be tangled around the wheels or axle. These obstructions can prevent the wheels from moving freely and cause the error.

4. Remove the hair or debris: Using your fingers or a pair of tweezers, gently remove any hair or debris that you find tangled around the wheels or axle. Be careful not to damage the wheels or other parts of the RoboVac while doing this.

5. Clean the wheels: If the wheels are dirty or have accumulated dust, you can wipe them clean with a soft, dry cloth. This will ensure smooth movement and prevent future issues.

6. Check the brush roll: While you’re inspecting the wheels, also check the brush roll underneath the RoboVac. Make sure it is free from any hair or debris that might be causing it to get stuck.

7. Place the RoboVac back on the floor: Once you have cleaned and cleared any obstructions from the wheels and brush roll, place the RoboVac back on the floor in its starting position.

8. Turn on the RoboVac: Press the power button or use the remote control to turn on the RoboVac again. If the issue was caused by the stuck wheels, the solid red light and beeping should now be resolved, and the RoboVac should resume normal operation.

It’s worth noting that if the issue persists or you encounter a different error, you may need to consult the user manual or contact Eufy customer support for further assistance. They will be able to provide you with specific troubleshooting steps or arrange for a repair or replacement if needed.

In my personal experience, I have encountered similar issues with my RoboVac where the wheels would get stuck due to hair or debris. By following the steps mentioned above, I was able to resolve the issue and get my RoboVac back to working smoothly. Regularly checking and cleaning the wheels and brush roll can help prevent such errors and ensure optimal performance of the RoboVac.