Why is my double click not working for Apple Pay?

Answered by Tom Adger

There could be a few reasons why your double click is not working for Apple Pay. Let’s explore some possible causes and solutions:

1. Software issue: Sometimes, a glitch in the software can cause the double-click feature to stop working. In such cases, restarting your device can often resolve the issue. Simply press and hold the power button until the “slide to power off” option appears, then slide to turn off your device. After a few seconds, press and hold the power button again to turn it back on.

2. Accessibility settings: It’s possible that the double-click feature has been disabled in your device’s accessibility settings. To check this, go to Settings -> Accessibility -> Side Button and make sure the “Double-Click Side Button” option is toggled on.

3. Physical damage or obstruction: If your device has been dropped or exposed to moisture, it’s possible that the physical button itself is damaged or obstructed. In such cases, you may need to contact Apple Support or visit an authorized service center to have the device inspected and repaired.

4. Outdated software: Ensure that your device’s software is up to date. Sometimes, outdated software can cause compatibility issues and prevent certain features from functioning properly. To check for software updates, go to Settings -> General -> Software Update and follow the prompts to download and install any available updates.

5. Apple Pay settings: Double-check your Apple Pay settings to ensure that everything is configured correctly. Go to Settings -> Apple Pay & Wallet and make sure that the switch next to “Double-Click Side Button” is turned on. If the switch appears white and positioned to the left, tap it to turn it on.

If none of these solutions work, it may be helpful to reach out to Apple Support for further assistance. They can provide more specific troubleshooting steps based on your device model and software version.

Please note that these suggestions are general troubleshooting steps and may not resolve all cases of a double-click issue with Apple Pay.