Why does my Turtle Beach Stealth 700 keeps turning off?

Answered by Jarrod Smith

There could be several reasons why your Turtle Beach Stealth 700 headset keeps turning off. In this case, the most likely reason is that the headset is entering its auto shut-off mode due to a lack of detected game audio or microphone audio for a certain period of time.

The auto shut-off feature is designed to conserve battery life and ensure that the headset is not left on unnecessarily when not in use. When the headset detects no audio input from either the game channel or the microphone, it will issue a warning to let you know that it is about to enter the shut-off mode. This warning is usually in the form of a voice prompt or an LED indicator.

If the headset still does not pick up any audio within the set period of time, it will proceed to turn itself off completely. This is a normal behavior and is intended to prevent the battery from draining completely when the headset is not actively being used.

To prevent your Turtle Beach Stealth 700 from turning off, make sure that there is audio being played through the game channel or that the microphone is actively picking up sound. If you are experiencing frequent shut-offs even when there is audio present, there are a few troubleshooting steps you can try:

1. Check the battery level: Ensure that the headset has enough battery power. If the battery is low, the headset may shut off automatically to conserve power. Charge the headset fully and see if the issue persists.

2. Reset the headset: Sometimes a simple reset can resolve any software or firmware glitches that may be causing the auto shut-off issue. To reset the Stealth 700, power it off and then hold down the power button for approximately 10 seconds until the LED indicators flash.

3. Update the firmware: Outdated firmware can sometimes cause unexpected behavior in electronic devices. Visit the Turtle Beach website and download the latest firmware update for your Stealth 700 headset. Follow the instructions provided to install the update and see if it resolves the issue.

4. Check for interference: Wireless headsets like the Stealth 700 can be susceptible to interference from other devices operating on the same frequency. Make sure there are no other wireless devices nearby that could be causing interference, such as cordless phones or Wi-Fi routers. Additionally, try using the headset in a different location to see if the issue persists.

If none of the above steps resolve the issue and your Turtle Beach Stealth 700 continues to turn off unexpectedly, it may be worth reaching out to Turtle Beach customer support for further assistance. They can provide more specific troubleshooting steps or determine if there is a hardware issue with your headset that requires repair or replacement.

The Turtle Beach Stealth 700 headset may turn off automatically if it does not detect any game audio or microphone audio for a certain period of time. This is a normal behavior designed to conserve battery life. However, if you are experiencing frequent shut-offs or the headset turns off even with audio present, it may indicate a software or hardware issue that can be resolved through troubleshooting steps or by contacting Turtle Beach customer support.