There could be several reasons why your iPhone keeps cutting out when you’re talking on a call. Let’s explore some possible causes and solutions:
1. Weak Network Signal: One common reason for call failures is a weak network signal. This can happen if you are in an area with poor network coverage or if there are network congestion issues. You can check the signal strength indicator on your iPhone and if it’s low, try moving to a different location with better coverage.
2. Phone Software Issues: Sometimes, software glitches or bugs can cause call dropouts. Ensure that your iPhone is running the latest software version. You can check for updates by going to Settings > General > Software Update. If an update is available, install it and see if it resolves the issue.
3. Network Settings: Incorrect network settings on your iPhone can also lead to call failures. To reset your network settings, go to Settings > General > Reset > Reset Network Settings. Note that this will remove saved Wi-Fi networks and passwords, so you’ll need to reconnect to them afterward.
4. SIM Card Issues: A faulty or improperly inserted SIM card can cause call dropouts. Try removing the SIM card from your iPhone, cleaning the contacts, and reinserting it securely. If you have access to another SIM card, you can also try swapping them to see if the issue persists.
5. Call Forwarding: Check if call forwarding is enabled on your iPhone. If it’s turned on, it might be redirecting your calls to another number, causing disruptions. To disable call forwarding, go to Settings > Phone > Call Forwarding and make sure it’s turned off.
6. Do Not Disturb: Your iPhone’s Do Not Disturb feature, if enabled, can also interrupt incoming calls. Check if it’s turned on by going to Settings > Do Not Disturb. If it’s enabled, either disable it or customize the settings to allow calls from your contacts.
7. Hardware Issues: In some cases, hardware problems can be the culprit. Check if there are any physical issues with your iPhone, such as a damaged microphone or speaker. You can try using headphones or a Bluetooth headset to see if the problem persists. If you suspect a hardware problem, it’s best to contact Apple support or visit an authorized service center for assistance.
These are some common causes and solutions for call dropouts on an iPhone. If the issue persists after trying these steps, it’s recommended to reach out to Apple support or your network provider for further assistance.