Why does it take so long for my ring doorbell to activate?

Answered by Jeremy Urbaniak

There are several possible reasons why your Ring doorbell may be taking a long time to activate. These include a poor connection between your mobile device and the internet, slow internet upload and/or download speeds, and a poor connection between your Ring device and your router.

1. Poor connection between your mobile device and the internet:
When you try to activate your Ring doorbell, it relies on a strong and stable internet connection to communicate with your mobile device. If there is a weak or unstable connection, it can lead to delays in activating the doorbell. This can happen if you are far away from your Wi-Fi router or if there are physical obstacles like walls or other devices interfering with the signal.

To improve the connection between your mobile device and the internet, you can try the following steps:
– Move closer to your Wi-Fi router to ensure a stronger signal.
– Check if there are any physical obstructions or devices that could be interfering with the Wi-Fi signal and try to remove or reposition them.
– Restart your mobile device and ensure that it is connected to a reliable Wi-Fi network.

2. Slow internet upload and/or download speeds:
Even if you have a good connection between your device and the internet, slow upload and download speeds can still cause delays in activating your Ring doorbell. This can be particularly problematic if you have a large number of devices connected to your network or if you have a slow internet service plan.

To address slow internet speeds, you can try the following steps:
– Check your internet service plan to ensure that you have sufficient upload and download speeds for your needs.
– Disconnect any unnecessary devices from your Wi-Fi network to free up bandwidth.
– Consider upgrading your internet service plan if you consistently experience slow speeds.

3. Poor connection between your Ring device and your router:
Another possible cause for the delay in activating your Ring doorbell is a weak or unstable connection between the device and your router. This can happen if your Ring doorbell is located too far away from your router or if there are physical obstructions blocking the signal.

To improve the connection between your Ring device and your router, you can try the following steps:
– Move your router closer to your Ring doorbell to ensure a stronger signal.
– Remove any physical obstructions or devices that could be interfering with the signal.
– Consider using a Wi-Fi extender or a mesh Wi-Fi system to extend the range of your Wi-Fi network.

If your Ring doorbell is taking a long time to activate, it is likely due to a poor connection between your mobile device and the internet, slow internet upload and/or download speeds, or a poor connection between your Ring device and your router. By following the steps outlined above, you should be able to improve the activation time of your Ring doorbell.