Why does FB Messenger say I have a message and I don t?

Answered by Robert Dupre

The issue of Facebook Messenger showing an unread message notification when there is no actual message can be quite frustrating. This problem is commonly caused by system notifications from Facebook, such as emoticons, sentiments, and feelings.

When someone reacts to a message or conversation with an emoticon or sentiment, it triggers a system notification. These notifications can sometimes glitch and cause the unread message badge to appear on the Facebook mobile app, even when there is no new message.

One possible reason for this glitch is that the system notifications are not properly synced with the actual messages. It could be a technical error or a bug in the app that causes these notifications to get out of sync with the messages.

Another factor that can contribute to this issue is the use of third-party apps or extensions that integrate with Facebook Messenger. These apps may also generate system notifications, which can further confuse the app’s message syncing mechanism.

It’s worth mentioning that Facebook is constantly updating and improving its app, so glitches like this can occur from time to time. However, if you consistently experience this issue, it might be helpful to report it to Facebook’s support team through the app or their website.

In my personal experience, I have encountered this problem several times. It can be quite frustrating, especially when you constantly see the unread message badge, only to find out there are no new messages. It can lead to unnecessary checking and refreshing of the app, wasting time and causing annoyance.

To summarize, the Facebook Messenger app sometimes displays an unread message notification when there is no actual message. This is often caused by system notifications, such as emoticons, sentiments, and feelings, which trigger the glitch. It could be due to a syncing error or a bug in the app. If you frequently encounter this issue, it’s recommended to report it to Facebook for resolution.