Why do my AirPods not charge fully?

Answered by Jarrod Smith

There could be several reasons why your AirPods are not charging fully. Let’s go through some possible scenarios and troubleshooting steps to help you resolve the issue.

1. Check the connections: Ensure that the Lightning to USB cable is securely plugged into the charging case and the USB power adapter. Sometimes, a loose connection can prevent proper charging. Also, make sure the power adapter is correctly plugged into a power outlet.

2. Clean the charging contacts: Over time, dirt, debris, or oxidation can accumulate on the charging contacts of your AirPods and the charging case, hindering proper charging. Use a soft, lint-free cloth to clean the charging contacts on both the AirPods and the case. Be gentle and avoid using liquids or abrasive materials that could damage the devices.

3. Replace the Lightning to USB cable or power adapter: If the connections are fine, there might be an issue with the cable or power adapter itself. Try using a different Lightning to USB cable or power adapter to see if that resolves the charging problem. If it does, you may need to replace the faulty cable or adapter.

4. Reset your AirPods: If you’re still experiencing charging issues, try resetting your AirPods. To do this, open the lid of the charging case and press and hold the setup button on the back of the case for about 15 seconds until the LED light on the front of the case flashes amber. After resetting, try charging your AirPods again and see if the problem persists.

5. Battery health and usage: If you’ve had your AirPods for a while, it’s possible that the battery capacity has degraded over time. Lithium-ion batteries, like those in AirPods, naturally lose some capacity with use and age. If your AirPods have been heavily used or are several years old, it’s normal for them to not hold a charge as well as when they were new.

6. Contact Apple Support: If none of the above steps solve the problem, it’s advisable to contact Apple Support for further assistance. They can provide specific troubleshooting steps based on your situation or help determine if your AirPods need to be serviced or replaced.

Remember, these troubleshooting steps are general recommendations and may not cover all possible scenarios. It’s always a good idea to refer to the official Apple support documentation or contact Apple directly for more specific guidance based on your AirPods model and situation.