Why did my passwords not transfer to new iPhone?

Answered by Edward Huber

I recently encountered a situation where my passwords did not transfer to my new iPhone, and it was quite frustrating. After some investigation, I realized that there could be a few reasons why this happened. Let me share my experience and provide you with some insights on why your passwords might not have transferred to your new iPhone.

Firstly, if you have upgraded your iPhone to a new model or restored it from a backup, there is a chance that the passwords did not transfer because the AutoFill Passwords feature might not have been turned on. This feature allows your iPhone to remember and automatically fill in passwords for websites and apps. To check if AutoFill Passwords is turned on, you can follow these steps:

For iOS 12 or 13:

1. Go to Settings on your iPhone.
2. Scroll down and tap on “Passwords & Accounts.”
3. Select “Website & App Passwords.”
4. You might be prompted to authenticate using Face ID, Touch ID, or your device passcode.
5. Once authenticated, check if the “AutoFill Passwords” toggle switch is turned on. If not, turn it on.

For iOS 10 or 11:

1. Go to Settings on your iPhone.
2. Scroll down and tap on “Safari.”
3. Select “AutoFill.”
4. Check if the “Names and Passwords” toggle switch is turned on. If not, turn it on.

If AutoFill Passwords is not enabled, your passwords will not be saved or transferred to your new iPhone. So, make sure to turn it on if it’s not already.

Another reason why your passwords might not have transferred could be due to an issue with the backup or restore process. If you did not perform a backup of your old iPhone or if there was an error during the restoration, it could result in missing passwords. In such cases, it’s recommended to double-check your backup and restore process to ensure everything is done correctly.

Additionally, if you were using a third-party password manager app on your old iPhone, the passwords might not have been transferred automatically. In this case, you would need to install the same password manager app on your new iPhone and follow the app’s instructions to import or sync your passwords.

It’s also worth mentioning that if you had manually entered your passwords on your old iPhone without using the AutoFill Passwords feature, those passwords would not be transferred automatically. You would need to manually enter them again on your new iPhone or use a password manager app to store and sync your passwords across devices.

The main reasons why your passwords might not have transferred to your new iPhone could be due to the AutoFill Passwords feature not being turned on, issues with the backup or restore process, or the use of a third-party password manager app. By checking and enabling AutoFill Passwords, ensuring a proper backup and restore process, and using a password manager app if needed, you can avoid missing passwords when transferring to a new iPhone.