Why did my Alexa app turn white?

Answered by Frank Schwing

The Alexa app turning white indicates that Alexa Guard is in the Away mode. This feature allows Alexa to help protect your home when you’re away. When Alexa Guard is activated, it uses various sensors to listen for sounds like breaking glass or smoke alarms, and can send you notifications if it detects anything unusual.

There could be several reasons why your Alexa app turned white. Let’s explore some possibilities:

1. Active Away Mode: The most common reason for the white light is that you or someone else in your household activated Alexa Guard and set it to Away mode. This mode is designed to monitor your home while you’re not there, providing an added layer of security. To return Alexa to Home mode, simply open the Alexa app and change the Guard mode setting.

2. Accidental Activation: It’s possible that Alexa Guard was turned on unintentionally. This can happen if someone accidentally triggers the Guard mode in the app or by using a voice command. It’s always a good idea to double-check the app settings to make sure it’s set to the desired mode.

3. Temporary Glitch: Sometimes, technology can be unpredictable, and a temporary glitch may have caused the app to display the white light. If this is the case, you can try restarting the Alexa app or even rebooting the device it’s connected to. In most cases, this should resolve any minor issues.

4. App Update: Another possibility is that the Alexa app recently received an update, and the white light is indicating a new feature or change in functionality. It’s always a good idea to keep your Alexa app up to date to ensure you have access to the latest features and improvements.

Remember that the white light is simply an indicator that Alexa Guard is in Away mode. It’s important to check the Alexa app for more detailed information and options to customize your Guard settings. You can adjust the sensitivity of the monitoring, choose which sounds to listen for, and even enable or disable specific notifications.

There may also be other visual cues or notifications within the Alexa app that provide additional information about the Guard mode and any detected events. Exploring these options can help you fully understand and make the most of the Alexa Guard feature.

The white light in the Alexa app indicates that Alexa Guard is in Away mode, providing an added layer of security and monitoring for your home. By understanding the various possibilities for why the Alexa app turned white, you can easily return Alexa to Home mode or make any necessary adjustments to the Guard settings.