There could be several reasons why you’re unable to turn on Live Listen on your iOS device. Let’s explore some possible causes and solutions:
1. Outdated iOS version: Live Listen is a feature introduced in iOS 12 and is continuously improved with each update. If your device is running an older iOS version, Live Listen may not be available or may not function properly. To resolve this, update your device to the latest iOS or iPadOS version. Go to Settings > General > Software Update and check for any available updates.
2. Incompatible device: Live Listen is supported on certain iOS devices. Make sure your device is compatible by checking the Apple website or the device’s user manual. If your device is not supported, unfortunately, you won’t be able to use Live Listen. Consider upgrading to a compatible device if Live Listen is an essential feature for you.
3. Disabled Live Listen: It’s possible that Live Listen has been disabled in your device settings. To check this, go to Settings > Control Center > Customize Controls. Look for the Hearing icon (ear) and ensure it’s enabled. If not, tap the green “+” button next to it to add Live Listen to your Control Center. Now, try turning on Live Listen by swiping down from the top-right corner of your device’s screen (or up from the bottom if you’re using an older iPhone with a Home button) to access Control Center, then tap the Hearing icon.
4. Connectivity issues: Live Listen requires a compatible Bluetooth device, such as compatible hearing aids or AirPods, to function properly. Ensure that your Bluetooth device is properly paired and connected to your iOS device. Check the Bluetooth settings on your device and try disconnecting and reconnecting the Bluetooth device if necessary. Additionally, ensure that your Bluetooth device has sufficient battery power.
5. Software glitches: Sometimes, software glitches can prevent Live Listen from working correctly. Restarting your iOS device can often resolve such issues. Try restarting your device by holding down the power button and sliding the power off slider. After a few seconds, turn the device back on and check if Live Listen is functioning.
If none of the above solutions work, it may be helpful to contact Apple Support for further assistance. They can provide tailored troubleshooting steps or determine if there’s a hardware issue with your device.
Remember, these solutions may not apply to every situation, and it’s always a good idea to refer to official Apple documentation or consult with Apple Support for specific guidance.