Why can’t I see story replies on Instagram?

Answered by Jarrod Smith

There can be a few reasons why you might not be able to see story replies on Instagram. Let’s explore some possible explanations and troubleshooting steps:

1. Privacy settings: One possible reason is that your privacy settings may be preventing you from seeing story replies. Instagram allows users to control who can reply to their stories. To check your settings, go to your profile, tap the three horizontal lines in the top right corner, select “Settings,” then go to “Privacy” > “Story” > “Allow Message Replies.” Ensure that you have allowed replies from everyone or from people you follow.

2. Story expiration: Stories on Instagram are temporary and typically last for 24 hours. If someone replies to your story after it has expired, you won’t be able to see their reply. Make sure you check your story replies within the 24-hour window.

3. Technical issues: Instagram occasionally experiences technical glitches or bugs that can affect certain features, including story replies. Try closing and reopening the app or restarting your device to see if the issue resolves itself. It’s also a good idea to check if there are any app updates available and install them if necessary.

4. Blocked or restricted users: If you have blocked or restricted a user who replied to your story, their replies will not be visible to you. Double-check your blocked and restricted users list in your Instagram settings to ensure that you haven’t inadvertently blocked someone.

5. Network connection: Poor network connectivity can sometimes interfere with the loading and display of story replies. Check your internet connection or try switching to a different network (e.g., Wi-Fi or mobile data) to see if that resolves the issue.

6. Account or app issues: In some cases, there may be account-specific issues or glitches with the Instagram app itself. If none of the above solutions work, you can try logging out of your account, uninstalling and reinstalling the app, and then logging back in to see if that resolves the problem.

It’s worth noting that Instagram’s features and settings can change over time, so the steps and options mentioned above may vary slightly depending on the version of the app you are using. If you’re still unable to see story replies after troubleshooting, you may want to reach out to Instagram’s support team for further assistance.

Remember, these are general troubleshooting steps, and individual situations may vary.