Why can’t I delete a photo on Messenger?

Answered by Robert Flynn

There could be a few reasons why you might be unable to delete a photo on Facebook Messenger. Let’s explore some possible scenarios and solutions:

1. Cached or glitched photo: Sometimes, Messenger may display a photo in the “Shared Photos” section even if it has been deleted or removed by the sender. This can happen due to cached data or temporary glitches in the app. In such cases, closing and re-opening the Messenger app could help refresh the content, and the photo might disappear from the “Shared Photos” section.

2. Photo still available on the sender’s side: If you can’t delete a photo from Messenger, it’s possible that the sender hasn’t actually deleted it from their end. In Messenger, both the sender and recipient have control over the photos they share. So, if the sender hasn’t removed the photo, it will remain visible in the conversation. In this situation, you can politely ask the sender to delete the photo from their end.

3. Conversation with multiple participants: If the conversation where the photo is located involves multiple participants, you may not be able to delete the photo as it requires the consensus of all participants. In such cases, you can ask all the participants to delete the photo together, or you may need to leave the conversation altogether to remove the photo from your end.

If the above solutions don’t work and you still can’t delete the photo, your last resort would be to delete the entire conversation. Here’s how you can do it:

1. Open the Messenger app and go to the conversation containing the photo you want to delete.
2. Tap and hold on the conversation until a menu appears.
3. Select the “Delete” option from the menu.
4. A confirmation prompt will appear asking if you want to delete the entire conversation. Tap on “Delete” to confirm.
5. This will remove the entire conversation, including the photo, from your Messenger.

Remember that deleting the conversation will permanently remove all the messages, photos, and other media shared within it. So, make sure to save any important information before taking this step.

If you’re unable to delete a photo on Messenger, try closing and reopening the app, ensure the sender has also deleted the photo, consider the participation of multiple participants, and if all else fails, delete the entire conversation.