Why are my apps not loading on my new iPhone 12?

Answered by Phillip Nicastro

I recently encountered a similar issue with my new iPhone 12 where the apps were not loading properly. It was quite frustrating, but I managed to find a solution. Let me share my experience and provide you with some steps you can try to resolve the issue with your apps not loading on your iPhone 12.

Firstly, I want to assure you that this issue is not uncommon and can be easily fixed in most cases. So, let’s start with a simple solution that often works – force restarting your iPhone. This method can resolve many minor software glitches that might be causing the apps to not load properly.

To force restart your iPhone 12, follow these steps precisely:

1. Press and quickly release the Volume Up button.
2. Press and quickly release the Volume Down button.
3. Press and hold the Side (Power) button until you see the Apple logo on the screen.
4. Release the Side button once the Apple logo appears.

Please note that you need to hold the Side button for a few seconds (up to 20 seconds) until the Apple logo appears. This is important, as a quick press might trigger other actions instead of a force restart.

After the force restart, wait for your iPhone to boot up completely and then check if the apps are loading properly. In most cases, this simple step can resolve the issue.

If the problem persists even after force restarting your iPhone, there are a few more troubleshooting steps you can try:

1. Check your internet connection: Ensure that you have a stable internet connection. Try connecting to a different Wi-Fi network or enable cellular data to see if the apps load properly. Sometimes, a weak or unstable internet connection can cause apps to have trouble loading.

2. Update your apps: Make sure that all your apps are updated to the latest version. Outdated apps can sometimes have compatibility issues with newer iOS versions, resulting in loading problems.

3. Clear app cache: Some apps accumulate temporary data or cache over time, which can sometimes cause issues. Go to the Settings app, find the problematic app, and look for an option to clear its cache. Try clearing the cache and relaunch the app to see if it resolves the loading problem.

4. Delete and reinstall the app: If a particular app is not loading at all, you can try deleting it and reinstalling it from the App Store. This can eliminate any potential issues with the app itself.

5. Reset all settings: If none of the above steps work, you can try resetting all settings on your iPhone. This will not erase your data, but it will reset all your personalized settings to their default values. Go to Settings > General > Reset > Reset All Settings. Keep in mind that you will need to reconfigure your preferences after this step.

If none of these steps resolve the issue and your apps are still not loading properly on your iPhone 12, it might be worth contacting Apple Support or visiting an Apple Store for further assistance. They can provide more advanced troubleshooting steps or check if there are any hardware issues causing the problem.

I hope these steps help you resolve the issue with your apps not loading on your iPhone 12. Remember to be patient and try each step carefully. Good luck!