If you are not receiving messages on your VeryFitPro watch, there could be several reasons for this issue. Let’s go through some troubleshooting steps to help you resolve the problem.
1. Check Bluetooth Connection:
– Make sure your watch is connected to your phone via Bluetooth.
– On your phone, go to the Bluetooth settings and check if the watch is listed as a paired device.
– If it is not listed, try pairing the watch again by following the instructions in the user manual.
– Once the watch is successfully paired, ensure that the Bluetooth connection is stable.
2. Delete and Reinstall VeryFitPro App:
– Sometimes, the app may not be functioning properly, causing issues with notifications.
– Delete the VeryFitPro app from your phone.
– Go to the app store and download the app again.
– Follow the setup process and grant all necessary permissions to the app, including “Phone” and “Messaging” permissions.
3. Enable Notification Permissions:
– On your phone, go to the app settings and make sure the VeryFitPro app has permission to access notifications.
– Navigate to the notification settings of your phone and ensure that the VeryFitPro app is allowed to show notifications.
– If you have an Android phone, go to Settings > Apps > VeryFitPro > Notifications and enable all relevant notification settings.
– For iPhone users, go to Settings > Notifications > VeryFitPro and ensure that Allow Notifications is turned on.
4. Check App Notification Settings:
– Open the VeryFitPro app on your phone and go to the settings menu.
– Look for a section related to notifications or message alerts.
– Make sure that message notifications are enabled and configured correctly according to your preferences.
– You may have options to select specific apps or contacts for which you want to receive notifications on your watch.
5. Restart Your Devices:
– Restart both your phone and the VeryFitPro watch.
– Sometimes, a simple restart can resolve connectivity and notification issues.
6. Reset Your Watch:
– If none of the above steps work, you may need to reset your VeryFitPro watch.
– Consult the user manual or the manufacturer’s website for instructions on how to perform a factory reset.
– Keep in mind that resetting your watch will erase all data and settings, so make sure to backup any important information.
7. Contact Customer Support:
– If you have tried all the above steps and are still unable to receive notifications on your VeryFitPro watch, it may be best to reach out to the customer support team.
– Contact the manufacturer’s support through their website or the app for further assistance.
– They may be able to provide specific troubleshooting steps or offer a solution to the problem.
Remember, technology can sometimes be unpredictable, and compatibility issues or software glitches can occur. By following these troubleshooting steps, you should be able to resolve the issue and start receiving notifications on your VeryFitPro watch again.