Where do I send my Shein return?

Answered by Michael Wilson

To send your Shein return, you will first need to sign into your Shein account. Once you have logged in, navigate to the “My Orders” section. In this section, you should be able to find the order that you want to return. Click on the order to open it.

Inside the order details, you will find a button that says “Return Item.” Click on this button to initiate the return process.

After clicking on the “Return Item” button, you will be taken to a page where you can select the item(s) you wish to return. You might see a list of all the items in your order, and you can check the box next to the item(s) you want to return.

Once you have selected the item(s) for return, you will be prompted to indicate the reason for the return. Shein provides a list of options such as “wrong size,” “wrong item,” “damaged,” or “not as described.” Choose the appropriate reason for your return.

After indicating the reason, you can submit the return request.

Next, you will need to choose the return method. Shein offers two options: return by USPS or return by UPS label. Select the method that is most convenient for you.

If you choose the USPS return label option, you will need to print the return label provided by Shein. To do this, make sure you have access to a printer. Once you have printed the label, attach it securely to the package containing your return item(s).

If you choose the UPS return label option, Shein will generate a return label for you. You can either print the label yourself or request a label to be sent to your email address. Again, make sure the label is securely attached to the package.

Once you have packaged your return item(s) and attached the appropriate return label, you can take your package to the nearest USPS or UPS location to mail it out. Be sure to obtain a receipt or tracking number for your records.

Remember to keep track of the return process and any communication from Shein regarding your return. This will ensure that your return is processed smoothly and that you receive any necessary refunds or exchanges.

Sending your Shein return may vary depending on your location and the specific instructions provided by Shein. It is always a good idea to carefully review the return instructions provided by Shein to ensure that you follow the correct process.

Please note that this information is based on general guidelines and may not cover all possible scenarios. If you have any specific questions or concerns about your Shein return, it is recommended to reach out to Shein’s customer service for further assistance.