What is error 19 on Roomba?

Answered by Robert Flynn

Error 19 on a Roomba indicates that the robot is having trouble undocking from its Home Base. This can be caused by various factors, including obstacles in front of or around the Home Base that are preventing the robot from moving freely.

To troubleshoot this issue, start by checking for any objects or debris that may be blocking the path of the Roomba. Clear away any obstacles such as furniture, cords, or rugs that could be interfering with the robot’s movement. Also, ensure that the Home Base itself is not obstructed by any items.

Once you have cleared the area around the Home Base, try pressing the Dock button on the robot or the Clean button on the Home Base to initiate the undocking process. If the error message persists, it may be necessary to perform a robot reboot.

To reboot the Roomba, you will need to remove the battery from the robot. Start by flipping the robot over and locating the battery compartment. Depending on the model of your Roomba, you may need to remove a cover or release a latch to access the battery.

Once you have removed the battery, leave it out of the robot for at least 60 seconds to ensure a complete power cycle. During this time, you can also take the opportunity to clean any debris or dust from the battery contacts and the battery compartment.

After 60 seconds, reinsert the battery back into the robot and make sure it is securely in place. Flip the robot back over and place it on the Home Base. Press the Dock or Clean button again to see if the error message has cleared.

If the error 19 persists after performing a robot reboot, there may be a more serious issue with the Roomba that requires professional assistance. In this case, I would recommend contacting iRobot customer support or referring to the user manual for further troubleshooting steps.

In my personal experience with Roomba, I have encountered error 19 a few times. Most often, it was due to objects or furniture blocking the path of the robot or the Home Base. By simply clearing the area and ensuring a clear path for the Roomba, I was able to resolve the issue. However, there have been instances where a robot reboot was necessary to clear the error message.

Error 19 on a Roomba indicates an issue with undocking from the Home Base. Clearing any obstacles in the path of the robot and performing a robot reboot by removing and reinserting the battery can often resolve this issue. If the problem persists, contacting customer support or referring to the user manual for further assistance is recommended.