What is DoorDash email address?

Answered by Edward Huber

The DoorDash email address that you can use to contact their support team is [email protected]. This email address is suitable for customers, Dashers, and restaurants who need assistance or have any inquiries or issues that they would like to address.

It’s worth noting that DoorDash has recently changed their support process, and you can no longer directly email them at [email protected]. Instead, you are required to fill out a contact form on their website before reaching out via email. This new process helps ensure that your inquiry is properly categorized and routed to the appropriate support team.

To contact DoorDash support via email, you will need to follow these steps:

1. Visit the DoorDash website (www.doordash.com) on your computer or mobile device.
2. Scroll down to the bottom of the page and click on the “Help” link located under the “Company” section.
3. On the Help page, you can find answers to frequently asked questions, or you can click on the “Contact Support” button.
4. You will be directed to a new page where you will need to select the category that best fits your inquiry, such as “Ordering,” “Dasher,” or “Restaurant.”
5. Once you choose the appropriate category, you will be presented with a list of common issues related to that category. If your issue is not listed, you can choose the “Other” option.
6. After selecting the specific issue or choosing “Other,” you will be prompted to provide additional details and information about your inquiry.
7. Once you have filled out the contact form with the necessary information, you will be able to submit your request.
8. After submitting the contact form, you should receive an automated email from DoorDash confirming that they have received your inquiry.
9. A member of the DoorDash support team will then review your request and respond to you via email as soon as possible.

It’s important to provide as much detail as possible when filling out the contact form to ensure that DoorDash support can understand and address your inquiry effectively. This may include order numbers, account information, or any relevant screenshots or attachments.

While the email support process may require some additional steps compared to directly emailing [email protected], it is designed to streamline the support experience and ensure that your inquiry is handled promptly and by the appropriate team.

I hope this information helps you reach out to DoorDash support via email successfully. If you have any further questions or need additional assistance, feel free to ask.