What do I do if my gift card has expired?

Answered by Antonio Sutton

If your gift card has expired and you still have money on it, there are a few steps you can take to access your funds. It’s important to note that each provider may have different policies and procedures, so it’s best to check with the specific company that issued the gift card for the most accurate information.

1. Contact the gift card provider: Start by reaching out to the company that issued the gift card. Look for their customer service contact information on their website or on the back of the gift card itself. Explain the situation and ask if they can provide a replacement card or offer an alternative solution.

2. Request a replacement card: Some gift card providers may be able to issue a replacement card with the remaining balance. They may require you to provide proof of purchase or other details to verify the ownership of the card. Be prepared to provide any necessary information and follow their instructions.

3. Close out the account: If a replacement card is not an option, you can try to close out the account and request that the remaining balance be mailed to you in the form of a check. However, keep in mind that the provider might charge you a fee for this service. Make sure to ask about any fees or charges associated with closing out the account and receiving a check.

4. Check for any state laws or regulations: In some cases, state laws or regulations may require gift cards to remain valid for a certain period of time or offer protections for consumers with expired cards. Research the laws in your state to see if you have any additional rights or options.

5. Use the remaining balance: If you are unable to get a replacement card or receive a refund, it’s important to use the remaining balance on the gift card before it becomes completely inaccessible. Some gift cards may allow you to make partial payments, so you can use it for smaller purchases until the balance is fully depleted.

6. Be proactive in using gift cards: To avoid expiration issues in the future, it’s a good practice to use gift cards as soon as possible. Keep track of expiration dates and set reminders for yourself to ensure that you don’t miss out on using the funds.

It’s worth noting that the policies and options available to you may vary depending on the specific gift card provider. Some companies may have more lenient policies or be willing to work with you to find a solution. It’s always best to reach out to the provider directly and inquire about your options.