When it comes to purchasing event tickets online, it’s important to understand the fees associated with the transaction. Vivid Seats is a popular online ticket marketplace that offers a wide selection of tickets for concerts, sporting events, and theater performances. However, like most ticket resellers, Vivid Seats charges service fees on all orders.
According to reports, Vivid Seats’ service fees can range from 20% to 40% of the original ticket price. This may seem like a significant amount, but it’s important to understand the reasoning behind these fees. The service fee charged by Vivid Seats alows the company to back every ticket sold with a 100% buyer guarantee. In addition, the fee helps to operate a fully staffed customer service center with extended hours to ensure that all customers have a seamless experience.
During the checkout process on Vivid Seats, customers will see a full price breakdown of their order. This breakdown includes the price per ticket, all service and delivery charges, and the total price. It’s important to review this breakdown carefully before completing the transaction to ensure that the fees are reasonable and within your budget.
In addition to service fees, Vivid Seats may charge additional fees for things like shipping. These fees can vary depending on the event and the delivery method chosen by the customer. Shipping fees can range from as little as $7 to as much as $25. Again, it’s important to review the full price breakdown before completing the transaction to ensure that there are no surprises.
It’s also worth noting that customers may see a pending charge of $1 on their credit card account when making a purchase on Vivid Seats. This is simply a temporary authorization hold to ensure that the account is active, and it will drop off automatically within a few days.
While Vivid Seats’ service fees may seem high, they are in line with industry standards and are necessary to provide customers with a seamless and secure ticket purchasing experience. By reviewing the full price breakdown before completing the transaction, customers can ensure that they are getting a fair price for their tickets.
Does Vivid Seats Charge A Fee?
Vivid Seats charges a fee for their service. The service fee ranges from 20% to 40% of the original ticket price, which is how the site makes its money. In addition to the service fee, there may be other fees such as shipping fees, which can range from $7 to $25. It is important to note that these fees may vary depending on the event and the location, so it is always a good idea to check the total cost before making a purchase on Vivid Seats.
Why Does Vivid Seats Have A Service Fee?
Vivid Seats charges a Service Fee on all orders to cover the costs associated with providing a range of valuable services to customers. This fee helps us maintain our fully staffed customer service center with extended hours to ensure all customers have a seamless experience. Additionally, the Service Fee helps us back every ticket sold with our 100% Buyer Guarantee, giving customers peace of mind in knowing that their purchase is protected. Lastly, the Service Fee helps us cover the costs associated with operating our platform, including website maintenance and security, payment processing, and other administrative expenses. By charging a Service Fee, Vivid Seats can continue to provide high-quality services to customers wile ensuring that our business remains sustainable.
How Do I Check My Service Fees On Vivid Seats?
To check your service fees on Vivid Seats, you would need to proceed to the checkout process. Once you have selected the tickets you wish to purchase and have added them to your cart, you can proceed to the checkout by clicking on the “Buy” button. On the checkout page, you will see a box on the right side of the page that displays the full price breakdown of your order, including the price per ticket, all service and delivery charges, and the total price. This breakdown will allow you to view the exact amount of service fees that you are beng charged for your purchase.
Why Did Vivid Seats Charge $1?
Vivid Seats may charge a $1 temporary authorization hold on your credit card account to verify that the account is active. This is a common practice among many companies to ensure that the payment method provided is legitimate and can be charged for any purchases made. The $1 pending charge is not an actual transaction, and it will drop off automatically within a few days. It is important to note that this is a standard industry practice, and it is not unique to Vivid Seats.
Conclusion
Vivid Seats’ service fees can range from 20% to 40% of the original ticket price, which may seem high to some customers. However, these fees are necesary for the site to operate and offer a 100% Buyer Guarantee. Additionally, Vivid Seats’ customer service center is fully staffed with extended hours to ensure a seamless experience for customers. It is important to note that during the checkout process, the full price breakdown of the order is displayed, including all service and delivery charges. While there may be a temporary authorization hold on the credit card account for $1, this will drop off automatically within a few days. Vivid Seats’ fees are transparent and necessary for the site to operate and offer a reliable service to its customers.
